FROM OUTCOMES TO ACCOUNTABILITY WITH CLINICAL PROCESS MEASUREMENT

Outcomes measures alone are not actionable. Yet this is the measure health systems are using to determine if their care delivery is successful or not. This presentation features Trish Gallagher, RN, Senior Director for Nursing Quality and Clinical Informatics at Carilion Clinic. Carilion Clinic is a multi-hospital health system with more than 1,000 licensed beds and 240 clinics serving western Virginia.

Gallagher outlines the motivations behind Clinical Process Measurement and how it's being applied at Carilion Clinic to standardize processes, measure adoption to reduce unnecessary variation in care, and allow medical leadership to understand how their care delivery impacts clinical outcomes. A Q&A session is included at the end of the recording.

 

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Trish Gallagher, RN, Senior Director 
Nusring Quality and Clinical
Informatics

Dr. Brita Hansen,
Chief Medical Officer, 
LogicStream Health